TERMS AND CONDITIONS: Tickets purchased through Chelsea in America are subject to the rules and conditions established by Chelsea FC for their Official Supporters Groups, of which you are a member. When Chelsea FC has more orders than tickets available, they revert to a percentage fulfillment and require each Official Supporters Club to prioritize ticket issuance.
When required to prioritize tickets, priority is established based on length of “continuous” CIA and True Blue membership.
Tickets purchased through Chelsea in America, as part of our service to the Official Supporters Clubs, are not guaranteed until issued by Chelsea FC. Chelsea FC encourages supporters to not make firm plans until tickets have been confirmed. (Yes, we understand that is not a realistic alternative but it is the “official’ position).
In the event Chelsea FC does not issue you a ticket, a full refund for the cost of the ticket is provided to you by Chelsea in America.
We strongly encourage members to maintain continuous CIA and True Blue membership to retain the highest possible place in the ticket queue.
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